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Privacy Policy

Last Updated: October 04, 2026

1. Introduction

At Dina & Dino Education (Pty) Ltd, your privacy and the safety of your children are our highest priorities. This independent educational platform is committed to protecting your personal data in compliance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and international children's privacy standards (such as COPPA).

2. Information We Collect

We only collect information strictly necessary to provide and improve our educational services. This includes:

  • Parent/Guardian Information: Names, email addresses, phone numbers, and billing details required for account creation, subscription management, and merchandise purchases.
  • Child Profiles: First names (or nicknames) and dates of birth, strictly used to tailor the educational difficulty and assign the correct cognitive age tiers.
  • Telemetry & Analytics Data: Gameplay analytics such as session duration, motor-control accuracy rates, and milestone achievements. This data is collected invisibly during play and is anonymized.

3. How We Use Your Data

We use the collected information exclusively to:

  • Provide age-appropriate learning modules and dynamic difficulty scaling.
  • Generate private progress reports and cognitive insights within the secure Parent Control Centre.
  • Process merchandise orders, live show bookings, and platform subscriptions.
  • Improve the stability, security, and educational value of our platform.

4. Data Protection & Child Safety

We implement enterprise-grade security architectures to protect your personal data. We will never sell, rent, or trade your personal information or your child's learning data to third-party marketers or advertisers. The Dina & Dino learning environment is 100% ad-free to ensure a safe, distraction-free experience.

5. Your Rights & Data Control

As a parent or guardian, you retain full control over your family's data. You have the right to access, modify, export, or permanently delete your account and all associated child profiles at any time through the Parent Portal, or by contacting our support team directly.

6. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact our data protection officer at info@dinadino.co.za.